Terms and Conditions - Gardeners Camberwell
Welcome to Gardeners Camberwell. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by the following terms.
1. Services Provided
Gardeners Camberwell offers a comprehensive range of gardening services including:
- Garden Design and Planning
- Lawn Maintenance
- Planting and Transplanting
- Pruning and Trimming
- Weed Control
- Seasonal Clean-ups
2. Service Agreements
When you engage our services, the following conditions apply:
2.1 Booking and Scheduling
Appointments can be made via our online platform or by phone. We strive to accommodate your preferred schedule, though availability may vary.
2.2 Pricing and Payment
All prices are quoted in Australian Dollars (AUD) and include labor and materials unless specified otherwise. Payment is due upon completion of the service unless a different arrangement has been agreed upon.
2.3 Additional Costs
If unforeseen circumstances arise that incur additional costs, we will notify you in advance for approval before proceeding.
3. Cancellations and Rescheduling
We understand that plans can change. Please adhere to the following policies:
- Cancellations made at least 24 hours in advance incur no fees.
- Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.
- Rescheduling requests should be made at least 24 hours in advance and are subject to availability.
4. Client Responsibilities
Clients are expected to:
- Provide clear access to the property.
- Communicate any specific requirements or restrictions.
- Ensure that the work area is safe and free from hazards.
5. Liability
Gardeners Camberwell is committed to providing high-quality services. However, we are not liable for:
- Damage resulting from pre-existing conditions in the garden.
- Acts of nature or unforeseen events beyond our control.
- Loss or damage to personal property not related to our services.
6. Warranty and Guarantees
We offer a 30-day warranty on all services provided. Should any issues arise within this period, we will address and rectify them at no additional cost.
7. Privacy Policy
Your privacy is important to us. Any personal information collected will be used solely for the purpose of providing and improving our services. We do not share your information with third parties.
8. Changes to Terms and Conditions
Gardeners Camberwell reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes. Continued use of our services after such changes signifies acceptance of the new terms.
9. Governing Law
These terms are governed by and construed in accordance with the laws of the state of Victoria, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Victoria.
10. Acceptance of Terms
By utilizing our services, you signify your acceptance of these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Thank you for choosing Gardeners Camberwell. We look forward to serving you and helping you maintain a beautiful garden.